Billing Terms and Conditions

This Billing Terms & Conditions document outlines the payment and billing practices for Yukiva.

1. Secure Payment Processing

Yukiva uses SSL encryption and trusted payment gateways to protect your personal and payment information. We do not store or have access to your credit card or full payment details.

2. Accepted Payment Methods

At Yukiva, we accept multiple secure payment methods to make checkout easy and convenient for you. Choose from credit and debit cards, digital wallets, and more.

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay & Google Pay
  • Afterpay (where available)
  • Bank Transfers (for bulk orders only — please contact us for details)

All payments are processed in GBP.

3. Payment Processing

  • Payment must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

4. Pricing & Currency

  • All prices listed on Yukiva are shown in GBP.
  • Any applicable taxes, duties, or shipping fees will be calculated and displayed at checkout.
  • Prices are subject to change at any time without notice.

5. Refunds & Chargebacks

  • Refunds are issued in accordance with our Refund & Return Policy.
  • If you experience any billing issues, please contact us first at info@yukiva.com so we can assist you promptly.
  • Unauthorized or fraudulent chargebacks will be investigated and disputed.

6. Fraud Prevention

  • Yukiva reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value or flagged transactions.

7. Changes to This Policy

We reserve the right to update this Billing Terms and Conditions Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

8. Contact Information

Store Address:  100 Broomhall Road ,Blackley ,Greater Manchester M9 8PA

Store Email: info@yukiva.com

Store Phone: +44 161 391 0550

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1–2 business days.